I need to tell you that this is the first time I am using a linux based OS and I am aeos-diagnostic-181206_164740_UTC 0200.txt (3.6 MB)
total noob. I need you help. I have the same issue with a 4k LG TV (When I connect the HDMI cable it detects another TV - Goldstar Company and different size 72 inch instead of 55 - the model of my TV is UK6200PLA). Maybe it’s important to mention that my laptop screen doesn’t go blank when I insert the HDMI cable (I can still use the laptop), but the TV doesn’t get any signal.
I tried creating the intel.conf file and I finally managed to do it after a lot of google search because I didn’t have permission to save files in that folder, but after I did this thy system wouldn’t boot anymore. I had to access the GRUB menu and boot an older version than updated it again.
This is the output for when I typed xrandr --listproviders in the Terminal window:
Providers: number : 2
Provider 0: id: 0x215 cap: 0x1, Source Output crtcs: 0 outputs: 0 associated providers: 1 name:NVIDIA-0
Provider 1: id: 0x46 cap: 0xf, Source Output, Sink Output, Source Offload, Sink Offload crtcs: 3 outputs: 4 associated providers: 1 name:modesetting
Please let me know if you need any additional information. Please help!
I also added the diagnosis file.