I can't open chrome!

[veritom]

I can’t open chrome, it closes right away, I’ve tried command thingy : sudo ostree admin upgrade
but it says… error: Checking out deployment tree: No such metadata blah blah
tried to reinstall it but it’s the same, and other than chrome everything else works fine
what should I do?

[egrath]

Can you please open a Terminal and run:

python3 $(find /var/lib/flatpak/app/com.google.Chrome/x86_64/eos3 -name eos-google-chrome-app)

Whats the output of the command?

[veritom]

it says it could not find Flatpak

[egrath]

Can you please try to reinstall it with the following command:

rm -Rf ~/.var/app/com.google.Chrome
flatpak install --reinstall --assumeyes eos-apps com.google.Chrome

Please be aware that this will also delete your current Chrome settings (Bookmarks, …) if not synced with Google Services.

[veritom]

this whole thing?
rm -Rf ~/.var/app/com.google.Chrome
flatpak install --reinstall --assumeyes eos-apps com.google.Chrome
copy and paste it?

[egrath]

Yes. The first linr will delete the configuration folder for Google Chrome (in case that anything here has gone woo), the second line will reinstall Google Chrome.

[veritom]

still the same…
eos-diagnostic-201123_202517_UTC+0900.txt
command… sudo ostree admin upgrade doesn’t work either saying error

[egrath]

Can you please upload the diagnostic in the Thread. Use this button:

[LeandroStanger]

Something that would help us a lot to understand the problem would be this:

1. Open the application called ‘Terminal’
2. In this application run the command:

eos-diagnostics

3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution