Problemas com WIFI primeira inicialização

#1

Acabei de comprar um notebook da acer, com Endless OS, ao iniciar ele pede para conectar ao wifi e não conecta de modo algum, o que devo fazer?

1 Like
#2

Algo que nos ajudaria bastante a entender o problema seria o seguinte:

  1. Abra o aplicativo chamado ‘Terminal’
  2. Neste aplicativo execute o comando:

eos-diagnostics

  1. O comando acima irá criar um arquivo com as informações do seu sistema (exemplo: eos-diagnostic-160614_111731_UTC+0100.txt); Nos envie esse arquivo para que possamos analisar e ver uma possível solução
    Peek%202019-01-19%2009-46
    Peek%202019-01-19%2009-461216×558 594 KB
#3

amigo nao encontro esse aplicativo “terminal”, como proceder??

#4

gostaria de saber como encontrar esse aplicativo em meu notebook

#5

eos-diagnostic-200702_105300_UTC-0300.txt (951,3,KB)

#6

Oi, será que devo instalar outro driver do wireless??

#7

Please, some one could help me? my wifi doesnt work, is some problem of the driver? is some problem from the hardware?

Por favor alguem me ajude? Nao consigo conectar no wifi desde que o computador chegou, sera problema do hardware? sera problema do driver?

#8

@Daniel @jprvita Could help?

#9

Please, someone help me? I really dont know what to do!!

#10

Relevant logs are:

jul 02 09:18:16 endless wpa_supplicant[561]: wlp7s0: SME: Trying to authenticate with fc:94:e3:27:9e:ab (SSID='Cecilia' freq=2462 MHz)
jul 02 09:18:16 endless kernel: wlp7s0: authenticate with fc:94:e3:27:9e:ab
jul 02 09:18:16 endless kernel: wlp7s0: send auth to fc:94:e3:27:9e:ab (try 1/3)
jul 02 09:18:16 endless NetworkManager[445]: <info>  [1593692296.7066] device (wlp7s0): supplicant interface state: scanning -> authenticating
jul 02 09:18:17 endless kernel: iwlwifi 0000:07:00.0: No beacon heard and the time event is over already...
jul 02 09:18:17 endless kernel: wlp7s0: Connection to AP fc:94:e3:27:9e:ab lost
jul 02 09:18:18 endless kernel: wlp7s0: send auth to fc:94:e3:27:9e:ab (try 2/3)
jul 02 09:18:18 endless kernel: iwlwifi 0000:07:00.0: No beacon heard and the time event is over already...
jul 02 09:18:18 endless kernel: wlp7s0: Connection to AP fc:94:e3:27:9e:ab lost
jul 02 09:18:19 endless kernel: wlp7s0: send auth to fc:94:e3:27:9e:ab (try 3/3)
jul 02 09:18:19 endless kernel: iwlwifi 0000:07:00.0: No beacon heard and the time event is over already...
jul 02 09:18:19 endless kernel: wlp7s0: Connection to AP fc:94:e3:27:9e:ab lost
jul 02 09:18:20 endless kernel: wlp7s0: authentication with fc:94:e3:27:9e:ab timed out

In order to better understand where the problem lies, you really need to test connectivity with 2 or more other wireless networks.

#11

I tried and happened the same

#12

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