Screen image is moving in all directions when moving mouse cursor

Hello everybody.

My Asus laptop of my parents started to have the problem described in the topic: screen image is moving in all directions when moving mouse cursor. Perhaps my parents did some unwanted keyboard combination or similar.

I want to restore the settings and the screen to be stable when the mouse is used.

Can you help me in this respect?

Many thanks,

Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.

To generate an eos-diagnostic file:

  1. Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
  2. In the Terminal, type the command: eos-diagnostics
  3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solution