Touchpad & Bluetooth mouse stopped working

Bug Report

Hardware: acer laptop TravelMate Spin B118-RN
OS Version: 4.0.2
Locale: en_US.UTF8
Application: all

== Description: ==

when I switched on my laptop today neither the touchpad nor the Bluetooth mouse is working. Only the touchscreen. It is almost unusable. A reboot did not change anything.

== Steps to Reproduce: ==

I don’t know for another system, but on this Laptop it is persisting

== Expected Results: ==

working touchpad, working BT-Mouse (Hama Canosa)
both devices used to work nicely …

== Actual Results: ==

no touchpad, no mouse, only touchscreen

== Logs: ==

eos-diagnostic-220110_101023_UTC 0100.txt (1.1 MB)
I revisted this bug report from another PC to make some amendments/clarifications. Thereby I realized that I had uploaded a very old diagnostic and replaced it now with the current one.

== Screenshots: ==

dont’t think this is necessary

Is this the same problem as reorted by @sofo_sreseli with the important difference that my touchpad used to work the last three years?

Update: the touchpad is still not working. I connected yet another (wireless) USB mouse, which worked ok and was able to (re-)connect the Bluetooth mouse.

I grepped for touchpad in an eos-diagnostic output from the time where the touchpad was working and from today, but I cannot see any difference between both:

older diagnostic (touchpad working):

grep touchpad eos-diagnostic-210913_104655_UTC+0200.txt
Sep 12 23:25:32 acer-spin-bernhard /usr/libexec/gdm-x-session[739]: () ETPS/2 Elantech Touchpad: Applying InputClass “libinput touchpad catchall”
Sep 12 23:25:32 acer-spin-bernhard /usr/libexec/gdm-x-session[739]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad
Sep 12 23:25:32 acer-spin-bernhard /usr/libexec/gdm-x-session[739]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad
Sep 13 10:19:31 acer-spin-bernhard /usr/libexec/gdm-x-session[707]: (
) ETPS/2 Elantech Touchpad: Applying InputClass “libinput touchpad catchall”
Sep 13 10:19:31 acer-spin-bernhard /usr/libexec/gdm-x-session[707]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad
Sep 13 10:19:31 acer-spin-bernhard /usr/libexec/gdm-x-session[707]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad

current (touchpad not working):

$ grep touchpad eos-diagnostic-220117_083236_UTC+0100.txt
Jan 15 22:44:47 acer-spin-bernhard /usr/libexec/gdm-x-session[720]: () ETPS/2 Elantech Touchpad: Applying InputClass “libinput touchpad catchall”
Jan 15 22:44:47 acer-spin-bernhard /usr/libexec/gdm-x-session[720]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad
Jan 15 22:44:47 acer-spin-bernhard /usr/libexec/gdm-x-session[720]: (II) event10 - ETPS/2 Elantech Touchpad: device is a touchpad
Jan 17 08:24:23 acer-spin-bernhard /usr/libexec/gdm-x-session[738]: (
) ETPS/2 Elantech Touchpad: Applying InputClass “libinput touchpad catchall”
Jan 17 08:24:23 acer-spin-bernhard /usr/libexec/gdm-x-session[738]: (II) event15 - ETPS/2 Elantech Touchpad: device is a touchpad
Jan 17 08:24:23 acer-spin-bernhard /usr/libexec/gdm-x-session[738]: (II) event15 - ETPS/2 Elantech Touchpad: device is a touchpad
bernhard@acer-spin-bernhard:~$ grep touchpad eos-diagnostic-210913_104655_UTC+0200.txt

any help is welcome.

Finally I was able to solve it myself: there is a special function key to disable the keypad, which I had not yet realized that it exists. The setting survives a reboot. I must have hit this key without intention.

where is the setting you are telling about please tell

F7 together with the blue function key labeled FN toggles the touchpad on off.

1 Like

Ok THanks IT will help me