Unable to install apps

#1

app installation not working

#2

@Manoj_Patil What version of Endless OS are you using?
To check which version of Endless OS you are in Settings :arrow_right: Details

#3

3.2.5 (170816-180543)

#4

Upgrade to Endless OS 3.5.4

Settings :arrow_right: Details :arrow_right: Look for updates

You will upgrade to Endless OS 3.3.19. Repeat the procedure again to upgrade to Endless OS 3.5.4

#5

No updates available

#6
  1. Open the application called ‘Terminal’
  2. In this application run the command:
rm -f eos-fix-ostree-repo
wget https://raw.githubusercontent.com/endlessm/eos-meta/master/eos-tech-support/eos-fix-ostree-repo
chmod +x eos-fix-ostree-repo
sudo ./eos-fix-ostree-repo && flatpak update
#7

Screenshot from 2019-02-03 18-07-56.png1366×768 171 KB

update has stuck here…

#8

now what to do to get update

#9
  1. Restart your computer
  2. Try updating again

Settings :arrow_right: Details :arrow_right: Look for updates


3) Open the application called ‘Terminal’
4) In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
#10

eos-diagnostic-190203_165203_UTC 0530.txt (723.8 KB)

#11

According to that log an update was found and your computer started fetching it. There’s a 404 error for a sizes2 object but I believe that’s not fatal. Are you sure the update wasn’t applied? Could you reboot and check the OS version again? You can also check for updates in the Settings app again; sometimes it takes more than one try.

closed #12