VLC completely stuck

[marblecat]

Hallo,
VLC was running fine until some weeks ago, now it cannot play any kind of file: it just remains black and then I have to kill the vlc process otherwise it does not close. I attach the diagnostics file. I think it could have happened after some update …
Thanks for your help.

Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.

To generate an eos-diagnostic file:

1. Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
2. In the Terminal, type the command: eos-diagnostics
3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solutioneos-diagnostic-191021_011849_UTC 0200.txt (2.1 MB)

[LeandroStanger]

1. Open the Terminal app and at the prompt, carefully type the command:

sudo ostree admin upgrade

It may ask for your user password (which will not be displayed as you type it in).

2. Restart the computer

[egrath]

And additionally, the obvious answer is still miss: Update your System to the latest one, your’s is stone old

I the problem is still with 3.6.4 (current as of today), also try to delete the VLC configuration with:

rm -Rf ~/.var/app/org.videolan.VLC

This will wipe VLC’s user configuration, eventually something got messed up.

[marblecat]

Hi all, thank you very much for your quick reply!
I launched this morning the system update, as you can see in the attached picture, and this was still the situation after 5 or 10 minutes, then I went to work. I hope there will be good news this evening back home, I’ll keep you updated, have a good day

[marblecat]

Thanks a lot guys, the system upgraded successfully and now the problem is SOLVED, VLC works like a charm!

Thanks again and have a good time

Andrea