WiFi stops working

[elbaum]

Hi! The wireless network has stopped working on this machine - it was fine until recently. I managed to fix it once by updating the OS, but this morning it stopped working again, while it was in use, and nothing has fixed it so far including a reboot.

I can connect to the wired internet by USB tethering to a phone. The problem is that no wifi networks are recognized.

Any advice?

Thanks!

eos-diagnostic-201117_090904_UTC 0200.txt (586.9 KB)

[EndlessYung]

Hello @elbaum and welcome,

This wireless card should works fine with latest kernel,

QCA9377

02:00.0 Network controller [0280]: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] (rev 31)
Subsystem: AzureWave QCA9377 802.11ac Wireless Network Adapter [1a3b:2b31]
Flags: fast devsel, IRQ 129
Memory at ef000000 (64-bit, non-prefetchable) [disabled] [size=2M]
Capabilities:
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
ref: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter

Could you verify the WiFi network list with the following commands, and please take a screenshot or copy-paste the output into the post in this thread,

@EndlessYung

$ nmcli radio wifi off
$ nmcli radio wifi on
$ nmcli device wifi list

Then run eos-diagnostics and upload the log again, let’s see if we could get more clues.