Apps from app center not launching

Hi!

Can you send us a screenshot of the messages you get after you enter the commands Leandro gave you?

hi Byron, thanks for your response
here is my copy paste

flatpak update --appstream && flatpak update -y
Updating appstream data for remote eos-apps
Updating appstream data for remote eos-runtimes
Updating appstream data for remote eos-sdk
Updating appstream data for remote flathub
Looking for updates…
Warning: Can’t find dependencies: No entry for app/com.github.Slingshot/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/de.billardgl.Billardgl/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/io.github.Supertux/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.blockout.Blockout2/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.gcompris.Gcompris/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.olofson.Kobodeluxe/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Atanks/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Audacity/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Btanks/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.ChromiumBSU/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Extremetuxracer/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Rili/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Supertuxkart/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Torcs/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Tuxfootball/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.sourceforge.Warmux/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/net.wz2100.Warzone2100/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.armagetronad.Armagetronad/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.debian.Tuxpuck/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.debian.alioth.tux4kids.Tuxmath/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.debian.alioth.tux4kids.Tuxtype/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.frozenbubble.FrozenBubble/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gimp.Gimp/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.Freecell/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.Iagno/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.Quadrapassel/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.Solitaire/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.Tetravex/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.gnome.people.dscorgie.Labyrinth/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kalzium/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kapman/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Katomic/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kblocks/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kbounce/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kbruch/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kdiamond/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kgeography/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kgoldrunner/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Khangman/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kigo/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Killbots/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kjumpingcube/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Klines/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Knavalbattle/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Knetwalk/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Ksame/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Ksquares/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Ksudoku/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Ktuberling/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kubrick/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Kwordquiz/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.kde.Palapeli/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.maemo.Numptyphysics/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.marsshooter.Marsshooter/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.openarena.Openarena/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.openscad.Openscad/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.seul.Pingus/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.squeakland.Etoys/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.squeakland.Scratch/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.stellarium.Stellarium/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.sugarlabs.Turtleblocks/x86_64/eos3 in remote summary flatpak cache
Warning: Can’t find dependencies: No entry for app/org.tuxfamily.Xmoto/x86_64/eos3 in remote summary flatpak cache
error: runtime/org.freedesktop.Platform.openh264/x86_64/19.08 needs a later flatpak version (1.4.2;1.2.5;1.0.9;)

Hi,
as suggested before: I highly recommend you to update to the latest version of EOS before anything else, as your’s is rather old.

To do so, open a Terminal and type:

eos-updater-ctl update

This will invoke the updater and download the latest current release available. After the command has finished, reboot your machine.

hi egrath,
this is the error i receive when i type that

GLib.Error: g-io-error-quark: GDBus.Error:com.endlessm.Updater.Error.WrongState: Can’t call Fetch() while in state Ready (36)

Interesting, from the error message it seems that you are already at the latest version. Can you please provide us with a diagnostic obtained by entering the following command in a Terminal:

eos-diagnostics

(Upload the resulting file here in this thread)

rhanks egrath, please find the requested file below

eos-diagnostic-200323_105850_UTC 0100.txt (1.5 MB)

did the eos diagnostic help?

thank you

hi sorry to repeat again, but just to keep this problem here:

does the eos diagnostic reveal any information about what i should do?

Hi @zukramat

The log you gave shows you are on an old version of Endless from June 2018. Can you follow the instructions here: Steam does not work

thank you mwleeds,
but this is the answer i received when i did that
(i have to type it, because it is not letting me copy paste

We trust you have received the usual lecture from the local Sytem Administrator. It usually boils down to these three things:

#1) Respect the privacy of others.
#2) Think before you type.
#3) With great power comes great responsibility.

1 metadata, 0 content objects fetched; 1 KiB transferred in 0 seconds

Did you wait for a prompt after running that? Until you get a prompt which looks like zukramat@endless:~$ the command has not finished.

The instructions I linked to assumed you have a password set. If you don’t, you won’t get a prompt for one.

hi mwleeds,

i apologize for my ignorance, i dont recall ever setting a password. how do i do that?

in any case i typed in 10 minutes ago
sudo ostree admin upgrade

i am still waiting 10 minutes now for something to happen it only says:
1 metadata, 0 content objects fetched; 1 KiB transferred in 0 seconds

thanks!

an update:
the process finished and says
Copying /etc changes: 18 modified, 0 removed, 19 added
Bootloader updated; bootconfig swap: yes deployment count change: 1

That means the update was successful and will be completed when you reboot.

excellent mwleeds, thank you, i checked zoom now and i believe it working!
thank you, and thank you all for your help

Glad you were able to get things working!

sorry mwleeds, just 1 quick question

my wife is now complaining that when she uses zoom the screen saver appears every 10 minutes or so and she has to type the enter button to turn it off. is there a way to make this so there is no screen saver?

Yes, you can type “Power” in the desktop search bar, click the link with “Settings” next to it, and change the suspend setting by clicking on “Automatic Suspend”.

thank you mwleeds

it was already on automatic suspend, i dont think i am clear on my problem, but i see with your link i put
blank screen never and maybe that will work

thank you again for all your help

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