Bluetooth Audio cracking a lot. Not at all Seamless

I am using Endless 3.4.7.
The audio output of my Bluetooth (JBL Pulse 2) when connected to my laptop with Endless OS is broken.
Any help to resolve this issue would be great!!

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:


  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution