Bluetooth Audio Issues

Hi, I’m running a dual boot installation of version 3.2.5 and I’ve successfully paired my JBL Charge 3 Bluetooth speaker, but there’s no sound output from it, nor is the speaker listed in sound settings (please see attached screenshot).

@nolatux
Settings>Details>Look for updates

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Thank you Leandro, the update worked! Marking post as “resolved.”

Many thanks!

Update 2017.10.03: Bluetooth audio was working but now after the recent system update, there’s a lag and bluetooth audio can be choppy, so I have removed “resolved” from thread header. Seems this may be an upstream issue.

Regards.

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@nolatux
Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command: eos-diagnostics
  3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
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Thank you for following up Leandro. Bluetooth audio is non-functional at this point. Please see the attached output from eos-diagnostics and please let me know what I can do to further assist.

-NT

UPDATE: Bluetooth audio is now working and I’ve uploaded a 2nd file. All I can say is that this morning I started testing out a Blue Yeti microphone and also plugged my laptop into my TV via HDMI cable. Now I can select Hi-Fidelity playback and my JBL speaker is working fine. Sound from Youtube streaming is working (there is a slight skip from time to time, but the audio is synched).

eos-diagnostic-171005_002142_UTC-0500.txt (552.4 KB)eos-diagnostic-171005_125021_UTC-0500.txt (451.4 KB)