Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.
To generate an eos-diagnostic file:
Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
In the Terminal, type the command: eos-diagnostics
The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solution
100%[======================================>] 11,821 --.-K/s in 0.001s
2018-12-17 16:51:34 (18.5 MB/s) - ‘eos-upgrade-eos2-to-eos3’ saved [11821/11821]
jerry@endless:~$ chmod +x eos-upgrade-eos2-to-eos3
jerry@endless:~$ sudo ./eos-upgrade-eos2-to-eos3
[sudo] password for jerry:
This script only works with Endless OS version 2.6.10
Please update the OS and try again
When I try to update: Endless 2.5.5 - Update Failed
Dec 17 15:50:48 endless eos-autoupdater[21053]: ** Message: EOS updater state is: 1
Dec 17 15:50:48 endless eos-autoupdater[21053]: ** Message: EOS updater state is: 3
Dec 17 15:50:48 endless eos-autoupdater[21053]: ** Message: EOS updater state is: 2
Dec 17 15:50:48 endless eos-autoupdater[21053]: EOS updater error (code:1): GPG verification enabled, but no signatures found (use gpg-verify=false in remote config to disable)
Dec 17 15:50:48 endless systemd[1]: eos-autoupdater.service: main process exited, code=exited, status=1/FAILURE
Dec 17 15:50:48 endless systemd[1]: Unit eos-autoupdater.service entered failed state.
Please could you attach the file /ostree/repo/config here?
Hi @pentacon, it’s possible you’ve run into an obscure (now fixed fixed) bug where ostree caches some invalid files and that stops it from updating. Try running sudo rm /ostree/repo/tmp/cache/summaries/* and then retry the update from the Settings -> Details. If that fails, get a new diagnostics file and attach it, and also show us show the output of md5sum /usr/share/ostree/trusted.gpg.d/eos-ostree-keyring.gpg.
erry@endless:~$ sudo rm /ostree/repo/tmp/cache/summaries/*
[sudo] password for jerry:
rm: cannot remove ‘/ostree/repo/tmp/cache/summaries/*’: No such file or directory
jerry@endless:~$ cd /ostree/repo/tmp/cache/summaries/
bash: cd: /ostree/repo/tmp/cache/summaries/: No such file or directory
jerry@endless:~$ cd /ostree/repo/tmp/cache
bash: cd: /ostree/repo/tmp/cache: No such file or directory
jerry@endless:~$ cd /ostree/repo/tmp
jerry@endless:/ostree/repo/tmp$ dir
tmpobjects-1c30a62b-01e9-421b-96c8-f33ac8d8d898
jerry@endless:/ostree/repo/tmp$