Can't open Slack, Steam and few apps yet

[anastacia]

after updating to 3.9.1 can’t open Slack, Steam and few other apps.
see the following messages:

it’s said that the internet connection is bad but I can use other apps with no problem
I tried to uninstall these apps and install them again – didn’t help

[LeandroStanger]

Something that would help us a lot to understand the problem would be this:

1. Open the application called ‘Terminal’
2. In this application run the command:

eos-diagnostics

3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
   
   

[anastacia]

eos-diagnostic-201225_235718_UTC 0200.txt (875.8 КБ)
here it is

[KoT]

You must update the os to the latest

[egrath]

Do all applications suffer from the same issue - no internet connection?

If you don’t mind re-downloading all the games in Steam, can you please try to uninstall and completely remove Steam with the following commands:

flatpak uninstall -y com.valvesoftware.Steam
rm -Rf ~/.var/app/com.valvesoftware.Steam
flatpak install com.valvesoftware.Steam

If the problem still persists in Steam, can you please post the output of:

flatpak info --show-permissions com.valvesoftware.Steam

and

flatpak run --command=curl com.valvesoftware.Steam -I https://community.endlessos.com 2>/dev/null | head -1

[anastacia]

it’s updated to the latest, yeah

[anastacia]

not all applications, but some of them like Slack, Steam and Fondo

well, done
but still the same

output you asked:
user@coloured-pushpins:~$ flatpak info --show-permissions com.valvesoftware.Steam
[Context]
shared=network;ipc;
sockets=x11;wayland;pulseaudio;
devices=all;
features=devel;multiarch;bluetooth;
filesystems=xdg-run/app/com.discordapp.Discord:create;xdg-pictures:ro;xdg-music:ro;
persistent=.;

[Session Bus Policy]
org.kde.StatusNotifierWatcher=talk
org.freedesktop.Notifications=talk
org.gnome.SettingsDaemon.MediaKeys=talk
org.freedesktop.ScreenSaver=talk
org.freedesktop.PowerManagement=talk

[System Bus Policy]
org.freedesktop.NetworkManager=talk
org.freedesktop.UPower=talk

[Environment]
PYTHONPATH=/app/utils/lib/python3.8/site-packages
TZ=
ALSA_CONFIG_PATH=
LC_NUMERIC=C
PROTON_DEBUG_DIR=/var/tmp
STEAM_RUNTIME_PREFER_HOST_LIBRARIES=
DBUS_FATAL_WARNINGS=0
LC_MONETARY=C
STEAM_EXTRA_COMPAT_TOOLS_PATHS=/app/share/steam/compatibilitytools.d
XDG_CONFIG_DIRS=/etc/xdg:/usr/lib/x86_64-linux-gnu/GL:/usr/lib/i386-linux-gnu/GL
LC_TELEPHONE=C
STEAM_RUNTIME=
LC_MEASUREMENT=C
LC_COLLATE=C
LC_NAME=C
SSL_CERT_DIR=/etc/ssl/certs
SDL_VIDEODRIVER=
GST_PLUGIN_SYSTEM_PATH=/app/lib/gstreamer-1.0:/app/lib32/gstreamer-1.0:/usr/lib/extensions/gstreamer-1.0:/usr/lib/x86_64-linux-gnu/gstreamer-1.0:/usr/lib/i386-linux-gnu/gstreamer-1.0
MESA_GLSL_CACHE_DIR=
LC_ADDRESS=C
PATH=/app/bin:/app/utils/bin:/usr/bin

[egrath]

Can you please also give me the output of the latest command i’ve written in my post please - this will check if the Flatpak Sandbox can access the Internet.

[anastacia]

I’m not sure if I do it correct, look:

[egrath]

Yes you are doing right from that i see - the issue seems that for some reason, you simply can’t access any network resource from within the Flatpak Sandbox.

Can you please try:

flatpak run --share=network --command=curl com.valvesoftware.Steam -I https://community.endlessos.com 2>/dev/null | head -1

(It’s almost the same command as previously, but with a explicit statement to allow network access). It should give you

HTTP/1.1 200 OK

does it?

If yes, can you please run:

flatpak override --share=network com.valvesoftware.Steam

And try running Steam again.

[anastacia]

hm, appears only this after 1st command: