Dummy output problem

[audiodana]

can’t figure out a way to solve this.eos-diagnostic-190422_140615_UTC 0300.txt (4.3 MB)
eos-diagnostic-190422_134644_UTC 0300.txt (4.0 MB)

these are the diagnostics before and after trying out various stuff, no succes.
I am using the latest Endless OS version.
LE after a restart, sound is coming out but no options and doesn’t show in the volume tray!

thank you

[egrath]

Hi, can you please try the following things - reboot and check after each step:

1. Remove ~/.config/pulse (This will remove the per-user Pulse Audio configuration)
2. Create a file /etc/modprobe.d/alsa-base.conf with the following content:
   options snd-hda-intel model=auto
3. Adjust the Volume with alsamixer and play some WAV file with aplay
4. Post the output of aplayer -l and aplayer -L here.

[audiodana]

would you please tell me where I should do this? in the terminal?
remove & create a file, I mean.
thank you

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC256 Analog [ALC256 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

aplay -L
null
Discard all samples (playback) or generate zero samples (capture)
default:CARD=PCH
HDA Intel PCH, ALC256 Analog
Default Audio Device
sysdefault:CARD=PCH
HDA Intel PCH, ALC256 Analog
Default Audio Device
front:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
Front speakers
surround21:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
4.0 Surround output to Front and Rear speakers
surround41:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
hdmi:CARD=PCH,DEV=0
HDA Intel PCH, HDMI 0
HDMI Audio Output
hdmi:CARD=PCH,DEV=1
HDA Intel PCH, HDMI 1
HDMI Audio Output
hdmi:CARD=PCH,DEV=2
HDA Intel PCH, HDMI 2
HDMI Audio Output
hdmi:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 3
HDMI Audio Output
hdmi:CARD=PCH,DEV=4
HDA Intel PCH, HDMI 4
HDMI Audio Output
dmix:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
Direct sample mixing device
dmix:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct sample mixing device
dmix:CARD=PCH,DEV=7
HDA Intel PCH, HDMI 1
Direct sample mixing device
dmix:CARD=PCH,DEV=8
HDA Intel PCH, HDMI 2
Direct sample mixing device
dmix:CARD=PCH,DEV=9
HDA Intel PCH, HDMI 3
Direct sample mixing device
dmix:CARD=PCH,DEV=10
HDA Intel PCH, HDMI 4
Direct sample mixing device
dsnoop:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
Direct sample snooping device
dsnoop:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct sample snooping device
dsnoop:CARD=PCH,DEV=7
HDA Intel PCH, HDMI 1
Direct sample snooping device
dsnoop:CARD=PCH,DEV=8
HDA Intel PCH, HDMI 2
Direct sample snooping device
dsnoop:CARD=PCH,DEV=9
HDA Intel PCH, HDMI 3
Direct sample snooping device
dsnoop:CARD=PCH,DEV=10
HDA Intel PCH, HDMI 4
Direct sample snooping device
hw:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
Direct hardware device without any conversions
hw:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct hardware device without any conversions
hw:CARD=PCH,DEV=7
HDA Intel PCH, HDMI 1
Direct hardware device without any conversions
hw:CARD=PCH,DEV=8
HDA Intel PCH, HDMI 2
Direct hardware device without any conversions
hw:CARD=PCH,DEV=9
HDA Intel PCH, HDMI 3
Direct hardware device without any conversions
hw:CARD=PCH,DEV=10
HDA Intel PCH, HDMI 4
Direct hardware device without any conversions
plughw:CARD=PCH,DEV=0
HDA Intel PCH, ALC256 Analog
Hardware device with all software conversions
plughw:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Hardware device with all software conversions
plughw:CARD=PCH,DEV=7
HDA Intel PCH, HDMI 1
Hardware device with all software conversions
plughw:CARD=PCH,DEV=8
HDA Intel PCH, HDMI 2
Hardware device with all software conversions
plughw:CARD=PCH,DEV=9
HDA Intel PCH, HDMI 3
Hardware device with all software conversions
plughw:CARD=PCH,DEV=10
HDA Intel PCH, HDMI 4
Hardware device with all software conversions

I also have this issue:

[egrath]

For Step (1): Open a Terminal, then

cd ~/.config
rm -Rf pulse

For Step (2): Open a Terminal, then

sudo bash
cd /etc/modprobe.d
nano alsa-base.conf

now write the options snd-hda-intel model=auto, then press Ctrl-X to leave and confirm the save question.

For the last question regarding the error with App Center, this seems to be kinda “normal” from time to time. Try to update your flatpaks by opening a Terminal, then enter:

flatpak update --appstream --assumeyes
flatpak update --assumeyes

[audiodana]

nothing changed. no device for sound output in setting, sound comes out, the bottom right tray toggles for volume and microphone move, but no change in volume.
this happened after the update (the laptop was bought yesterday)

[egrath]

Can you try:

amixer -c 0 sset "Auto-Mute Mode" Disabled

[audiodana]

same thing, no option to adjust the volume and no device for sound output.
thank you for your help!

“videos” doesn’t work either.

[Daniel]

The logs show that pulseaudio is failing to start.
@jprvita any ideas?

[egrath]

@audiodana
Can you please run the following commands:

systemctl stop --user pulseaudio.socket
systemctl stop --user pulseaudio.service

and then:

pulseaudio --verbose 2>&1 | tee ~/pulse.log

Terminate the last command with Ctrl-C (if it even starts without dying) and then post the file “pulse.log” in this Thread.

[audiodana]

I: [pulseaudio] main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: [pulseaudio] main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: [pulseaudio] core-util.c: Successfully gained nice level -11.
I: [pulseaudio] main.c: This is PulseAudio 12.2-34-g65b89
I: [pulseaudio] main.c: Page size is 4096 bytes
I: [pulseaudio] main.c: Machine ID is 4e9b3e087e044838afb001a908c6a5cd.
I: [pulseaudio] main.c: Session ID is 2.
I: [pulseaudio] main.c: Using runtime directory /run/user/1001/pulse.
I: [pulseaudio] main.c: Using state directory /sysroot/home/carlos/.config/pulse.
I: [pulseaudio] main.c: Using modules directory /usr/lib/pulse-12.2+dev34.65b8960/modules.
I: [pulseaudio] main.c: Running in system mode: no
I: [pulseaudio] main.c: System supports high resolution timers
I: [pulseaudio] cpu-x86.c: CPU flags: CMOV MMX SSE SSE2 SSE3 SSSE3 SSE4_1 SSE4_2
I: [pulseaudio] svolume_mmx.c: Initialising MMX optimized volume functions.
I: [pulseaudio] remap_mmx.c: Initialising MMX optimized remappers.
I: [pulseaudio] svolume_sse.c: Initialising SSE2 optimized volume functions.
I: [pulseaudio] remap_sse.c: Initialising SSE2 optimized remappers.
I: [pulseaudio] sconv_sse.c: Initialising SSE2 optimized conversions.
I: [pulseaudio] svolume_orc.c: Initialising ORC optimized volume functions.
E: [pulseaudio] main.c: Daemon startup without any loaded modules, refusing to work.
I: [pulseaudio] main.c: Daemon terminated.

[egrath]

OK, i can reproduce the exact errors of your Pulse Audio Daemon when i remove the system-wide pulse Audio configuration, which resides in /etc/pulse

So my assumption is, that somehow your system wide Pulse Audio configuration got corrupted. I uploaded the content of my (working) /etc/pulse configuration to:

https://drive.google.com/file/d/1veXwkbwHQfmNRbYB1SQi7QdChIHefnNI/view?usp=sharing

Can you please do the following:

Save your current /etc/pulse:

sudo bash
cd /etc
mv pulse pulse.ori

Replace with my files:

sudo bash
cd Downloads
mkdir /etc/pulse
7z x -y -o/etc/pulse pulse_config_358.7z

Reboot your machine to take effect and report us any success

[audiodana]

after mvpulse I get:
mv: cannot stat ‘pulse’: No such file or directory

then it doesn’t find the Downloads directory (wtf?)
then I get: Scanning the drive for archives:

ERROR: No more files
pulse_config_358.7z

System ERROR:
Unknown error -2147024872

thank you all for your effort!

[egrath]

Ok.
1: The error means, that your /etc/pulse directory simply does not exist, so it can’t be moved. This seems to be related to your problem and is no problem for now.
2: I assumed that you opened a new Terminal - in this case your working Directory would be your home directory; lets make it step by step

1. Download my pulse_config_358.7z. I assume, that you download it to your “Downloads” directory
2. Open a new Terminal
3. Write the following lines:

sudo bash
cd ~/Downloads
mkdir /etc/pulse
7z x -y -o/etc/pulse pulse_config_358.7z

The above commands will perform the following tasks:

1. Make yourself root (=admin)
2. Change to the Downloads directory
3. Create the (apparently) missing /etc/pulse directory
4. Extract my files into this directory

[audiodana]

it worked! thank you so much!