Hi! I’ve installed “Verdun” game from steam. In descripion it says could be run on linux. After succesful installation I’ve run it and there’s a black screen and music playing on the background and that’s all. Nope it’s not game loading screen.
eos-diagnostic-180923_171837_UTC 0300.txt (930,0 КБ)
I’ve done “sudo flatpak update” in terminal but nothing changes.
I’ll be very thankful if someone could help me.
Game launch problem
- Open the application called ‘Terminal’
- In this application run the command:
flatpak run com.valvesoftware.Steam --dbug
This command will run Steam and you will open the game and when you give the error close the Steam and copy the results of the terminal and paste here
user@endless:~$ flatpak run com.valvesoftware.Steam --dbug
Overriding TZ to Europe/Kiev
Running Steam on org.freedesktop.platform 18.08 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Gtk-Message: 13:32:42.366: Failed to load module “gail”
Gtk-Message: 13:32:42.366: Failed to load module “atk-bridge”
Installing breakpad exception handler for appid(steam)/version(1536436120)
[2018-09-24 13:32:40] Startup - updater built Sep 8 2018 19:20:58
Looks like steam didn’t shutdown cleanly, scheduling immediate update check
[2018-09-24 13:32:40] Checking for update on startup
[2018-09-24 13:32:40] Проверка на наличие обновлений…
[2018-09-24 13:32:41] Download skipped: /client/steam_client_ubuntu12 version 1536436120, installed version 1536436120
[2018-09-24 13:32:41] Nothing to do
[2018-09-24 13:32:41] Проверка установки…
[2018-09-24 13:32:41] Performing checksum verification of executable files
[2018-09-24 13:32:42] Verification complete
surface_linux.cpp (2095) : Assertion Failed: None of the authentication protocols specified are supported
surface_linux.cpp (2095) : Assertion Failed: None of the authentication protocols specified are supported
Installing breakpad exception handler for appid(steam)/version(1536436120)
crash_20180924133242_6.dmp[147]: Uploading dump (out-of-process)
/tmp/dumps/crash_20180924133242_6.dmp
[0924/133242.659506:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0924/133242.659571:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1536434509
[0924/133242.659577:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0924/133242.659581:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 1536434509
[0924/133242.659586:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0924/133242.659590:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
[0924/133242.670301:ERROR:gpu_process_transport_factory.cc(1029)] Lost UI shared context.
html_chrome.cpp (394) : Assertion Failed: CefCrashReportingEnabled()
[0924/133242.707259:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Dev
[0924/133242.708086:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0924/133242.708110:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1536436120
[0924/133242.708117:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0924/133242.708130:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 1536436120
[0924/133242.708136:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0924/133242.708141:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
CApplicationManagerPopulateThread took 1 milliseconds to initialize (will have waited on CAppInfoCacheReadFromDiskThread)
CAppInfoCacheReadFromDiskThread took 24 milliseconds to initialize
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
** (steam:136): WARNING **: 13:32:43.114: Unknown device type 14
** (steam:136): WARNING **: 13:32:43.114: Could not create object for /org/freedesktop/NetworkManager/Devices/1: unknown object type
** (steam:136): WARNING **: 13:32:43.230: Unknown setting ‘proxy’
** (steam:136): WARNING **: 13:32:43.230: Unknown setting ‘user’
** (steam:136): WARNING **: 13:32:43.230: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.230: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.230: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.230: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.231: Ignoring invalid property ‘autoconnect-priority’
** (steam:136): WARNING **: 13:32:43.231: Unknown setting ‘proxy’
** (steam:136): WARNING **: 13:32:43.231: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.231: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.231: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.231: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.232: Unknown setting ‘proxy’
** (steam:136): WARNING **: 13:32:43.232: Unknown setting ‘user’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘autoconnect-priority’
** (steam:136): WARNING **: 13:32:43.232: Unknown setting ‘proxy’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘address-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘route-data’
** (steam:136): WARNING **: 13:32:43.232: Ignoring invalid property ‘address-data’
Installing breakpad exception handler for appid(steam)/version(1536436120)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 384x256, total string texture memory is 442.37 KB
Installing breakpad exception handler for appid(steam)/version(1536436120)
(steam:136): Gtk-WARNING **: 13:32:43.707: gtk_disable_setlocale() must be called before gtk_init()
Found unsupported CDM version 1.4.9.1088, using last known good version 1.4.8.1008
crash_20180924133242_6.dmp[147]: Finished uploading minidump (out-of-process): success = yes
crash_20180924133242_6.dmp[147]: response: CrashID=bp-756dc37d-5445-4595-a087-897c52180924
crash_20180924133242_6.dmp[147]: file ‘’/tmp/dumps/crash_20180924133242_6.dmp’’, upload yes: ‘‘CrashID=bp-756dc37d-5445-4595-a087-897c52180924’’
Installing breakpad exception handler for appid(steam)/version(1536436120)
roaming config store loaded successfully - 1389 bytes.
migrating temporary roaming config store
[0924/133247.351564:WARNING:crash_reporting.cc(254)] Failed to set crash key: UserID with value: 0
[0924/133247.351650:WARNING:crash_reporting.cc(254)] Failed to set crash key: BuildID with value: 1536434509
[0924/133247.351653:WARNING:crash_reporting.cc(254)] Failed to set crash key: SteamUniverse with value: Public
[0924/133247.351657:WARNING:crash_reporting.cc(254)] Failed to set crash key: Version with value: 1536434509
[0924/133247.351660:WARNING:crash_reporting.cc(254)] Failed to set crash key: ProductName with value: cefwebhelper
[0924/133247.351663:WARNING:crash_reporting.cc(254)] Failed to set crash key: Vendor with value: Valve
Failed to init SteamVR because it isn’t installed
ExecCommandLine: “’/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/steam’ ‘–dbug’”
System startup time: 5.66 seconds
Generating new string page texture 78: 256x256, total string texture memory is 704.51 KB
Generating new string page texture 79: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 80: 128x256, total string texture memory is 835.58 KB
Generating new string page texture 81: 64x256, total string texture memory is 901.12 KB
Generating new string page texture 82: 32x256, total string texture memory is 933.89 KB
JS method call WebChat.GetWebChatLanguage with 1 arguments
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.GetSignIntoFriendsOnStart with 1 arguments
JS method call WebChat.GetCurrentUserAccountID with 1 arguments
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.GetWebChatURL with 1 arguments
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
JS method call FriendSettings.RegisterForSettingsChanges with 1 arguments
JS method call WebChat.RegisterForPushToTalkStateChange with 1 arguments
JS method call WebChat.GetPushToTalkEnabled with 1 arguments
JS method call WebChat.RegisterForFriendPostMessage with 1 arguments
JS method call WebChat.RegisterForComputerActiveStateChange with 1 arguments
JS method call SharedConnection.AllocateSharedConnection with 1 arguments
JS method call WebChat.RegisterOverlayChatBrowserInfoChanged with 1 arguments
JS method call FriendSettings.GetEnabledFeatures with 1 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToEMsg with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.SubscribeToClientServiceMethod with 2 arguments
JS method call SharedConnection.RegisterOnLogonInfoChanged with 2 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call WebChat.GetOverlayChatBrowserInfo with 1 arguments
JS method call Parental.RegisterForParentalSettingsChanges with 1 arguments
JS method call Broadcast.RegisterForBroadcastStatus with 1 arguments
JS method call Broadcast.RegisterForViewerRequests with 1 arguments
JS method call SharedConnection.RegisterOnMessageReceived with 2 arguments
JS method call SharedConnection.SendMsg with 2 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
JS method call SharedConnection.SendMsg with 2 arguments
JS method call WebChat.BSuppressPopupsInRestore with 1 arguments
Installing breakpad exception handler for appid(steam)/version(1536436120)
Installing breakpad exception handler for appid(steam)/version(1536436120)
Generating new string page texture 101: 256x256, total string texture memory is 393.22 KB
Generating new string page texture 104: 128x256, total string texture memory is 1.06 MB
Generating new string page texture 105: 256x256, total string texture memory is 1.33 MB
Generating new string page texture 126: 512x256, total string texture memory is 1.85 MB
Generating new string page texture 127: 1024x256, total string texture memory is 2.90 MB
Generating new string page texture 128: 128x256, total string texture memory is 3.03 MB
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to ProcessingInstallScript with “”
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to SynchronizingCloud with “”
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to SiteLicenseSeatCheckout with “”
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to CreatingProcess with “”
GameAction [AppID 242860, ActionID 1] : LaunchApp waiting for user response to CreatingProcess “”
GameAction [AppID 242860, ActionID 1] : LaunchApp continues with user response “CreatingProcess”
Opted-in Controller Mask: 70
Game update: AppID 242860 “”, ProcID 284, IP 0.0.0.0:0
Adding process 284 for game ID 242860
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to WaitingGameWindow with “”
ERROR: ld.so: object ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 242860, ActionID 1] : LaunchApp changed task to Completed with “”Adding process 285 for game ID 242860
Found path: /sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/WW1GameSeries/WW1 Game Series
Mono path[0] = ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/WW1GameSeries/WW1 Game Series_Data/Managed’
Mono config path = ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/WW1GameSeries/WW1 Game Series_Data/Mono/etc’
Preloaded ‘ScreenSelector.so’
Preloaded ‘libCSteamworks.so’
Preloaded ‘libfmod.so’
Preloaded ‘libfmodL.so’
Preloaded ‘libfmodstudio.so’
Preloaded ‘libfmodstudioL.so’
Preloaded ‘libgvraudio.so’
Preloaded ‘libsteam_api.so’
Display 0 ‘0’: 1920x1080 (primary device).
Installing breakpad exception handler for appid(steam)/version(1536436120)
Logging to /sysroot/home/user/.var/app/com.valvesoftware.Steam/.config/unity3d/WW1 Game Series/WW1 Game Series/Player.log
Installing breakpad exception handler for appid(gameoverlayui)/version(20180908192109)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)
Game update: AppID 242860 “”, ProcID 285, IP 0.0.0.0:0
Setting breakpad minidump AppID = 242860
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198105348917 [API loaded no]
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)
JS method call WebChat.GetOverlayChatBrowserInfo with 1 arguments
JS method call SharedConnection.SendMsgAndAwaitResponse with 3 arguments
ERROR: ld.so: object ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.Adding process 355 for game ID 242860
ERROR: ld.so: object ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
Error parsing commandline options: Unknown option -r
Try “xdg-open --help” for more information.
Adding process 385 for game ID 242860
ERROR: ld.so: object ‘/sysroot/home/user/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.Adding process 530 for game ID 242860
JS method call WebChat.GetOverlayChatBrowserInfo with 1 arguments
Game removed: AppID 242860 “”, ProcID 285
No cached sticky mapping in ActivateActionSet.html_chrome.cpp (394) : Assertion Failed: CefCrashReportingEnabled()
Exiting workitem thread
[2018-09-24 13:34:20] Shutdown
user@endless:~$