Hi me need help for my computer. There are password but we dont know whats password. We forgot. There written forgot password? I cklic and then wrait pls inform customer support of your verification code ******* by emailing support@endlessm.com

Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.

To generate an eos-diagnostic file:

  1. Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
  2. In the Terminal, type the command: eos-diagnostics
  3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solution

Restart your computer
Once you get to the user menu, choose the main account
Miss the password once and click on “reminder”
Miss the password a second time and click on “forgot password”
Provide us the 7 digits code that appears in the new message, and do not turn off the computer
Wait for us to provide you a new code that will allow you to set up a new password