Master password forgotten

Hello,

I was able to change my login-password with only reset but I forgot my password for legitimation issues (f.e. installing new software). How can I reset it or how can I find it?
Attached the diagnostic-file.

Thanks!

eos-diagnostic-240823_135852_UTC 0200.txt (1,0 MB)

Installing software does not typically need a password. And for actions that require authentication, it’s normally the same password as you use to log in with.

Can you show some screenshots of the password prompts you’re not able to satisfy with your login password?

Thanks for your quick response.

Attachend two screenshots. First one is from main login als “Systemverwalter” which means “Administrator”. This password I was able to change with your online tool. On second screenshot you can see, that a legitimation password is needed but it´s not the same I changed with your tool. I also can not login when screensaver was on and I want to do a re-login. It seems, that this is same password as legitimation password?!

Perhaps there is a solution to find out the old password?

Sorry, I´m not allowed to upload screenshots here. How can I solve the problem?

I’ve adjusted the permissions on your account. You should be able to upload screenshots now.

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