Mozilla Firefox updating

#1

Each time when I load Mozilla Firefox, I get a message, that updating was unsuccessfull because I haven’t rights enough.
But I am an admin on my Endless OS notebook.
And what should I do?

#2

I have the same problem. Did you get an answer/solution?

#3

@endlesser What version of Endless OS are you using?
To check which version of Endless OS you are in Settings :arrow_right: Details

#4

Hi Leandro:

Thanks for the swift reply.

Version 3.5.3 (181213-123044)

#5
  1. Open Terminal
  2. Run killall gnome-software
  3. Run gnome-software --verbose > gnome-software-verbose.txt – this will launch the app center and gather a lot of debug output to a text file
  4. Reproduce the problem in the app center
  5. Close the app center and return to the Terminal
  6. Press Ctrl-C
  7. Send gnome-software-verbose.txt to us
#6

Thanks, but how do I run killall gnome-software?

#7

Open the application called ‘Terminal’

#8

OK. When I open the terminal and paste this, Run killall gnome-software, an error message is displayed. So, my question is: how do I execute that command?

Thanks.

#9

This is the ensuing error message:

bash: Run: command not found

#10