My Documents is denying to open

Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.

To generate an eos-diagnostic file:

  1. Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
  2. In the Terminal, type the command: eos-diagnostics
  3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solutionScreenshot from 2023-08-25 06-42-25 Screenshot from 2023-08-25 06-42-47 eos-diagnostic-230825_060121_UTC 0200.txt (1.3 MB)