hello, I have had this laptop for almost a year now and this isn’t the first time it forced shut down or restarted by itself. Does it have something to do with the OS?
My laptop turned off by itself
Something that would help us a lot to understand the problem would be this:
- Open the application called ‘Terminal’
- In this application run the command:
eos-diagnostics
- The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution