Please attach the eos-diagnostic log file for any Endless OS problems, and a screenshot or camera image of the error message itself.
To generate an eos-diagnostic file:
Open the application called ‘Terminal’. You can search for it by typing into the search bar on the desktop.
In the Terminal, type the command: eos-diagnostics
The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze it and seek a possible solutioneos-diagnostic-190310_084830_UTC 0200.txt (1,2 Mo)
For Simple scan:
About 20 days before it works more of tine. Sometimes not. I think that after my last updates it
stop to work .When I click on the program it start to turn (to charge) and after disappear from the screen. I made eos-diagnostics just after that.
For Image Scan:
Never I see it works. I attach you its file just after try start the program. Attach also screen shot.
Are you connecting it over USB, or trying to scan over the network? There’s a note on the community site that network scanning needs an external component. @cosimoc it looks like you made this Flatpak: do you have an Epsom scanner? Did you investigate this external non-free network scanning component?
From one side I like Endless OS, from other side I’m disarmed.
What I mean – my HP laserjet 100 color (scanner &printer) don’t work. Also my scanner Epson perfection 3200 don’t work with two programs from Apps. About one mount before, Epson worked with Simple Scan, but now it crashed every time.
Can you tell me please what do I can expect from the near future about those problems ?