My usb flash driver doesn't appear on my endless OS notebook

english help
1

Just bought a cheap asus notebook from internet for me to be able to do my homework on it.It came with endless OS. Then I realized that when I plug a usb flash driver, it doesn’t even appear anywhere. I plugged a mouse, a keyboard and my phone and they all worked perfectly. Any ideas how can I solve this?

2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
3

eos-diagnostic-180921_231034_UTC 0300.txt (999.5 KB)

4

Settings :arrow_right: Details :arrow_right: Look for updates

5

Thanks so much, that solved the problem.