Poor performance, high memory and CPU % consumption

english help
1

monitor2019-12-31
monitor2019-12-31.png1366×768 91 KB

I’ve seen other users reported this, Endless freezes constantly, thanks to the system monitor I managed to kill some process, something named ----Tracker, can’t recall exact name.

It improves and stops the freezing cycle but still the consumption of resources is very high.
how can I find and kill whatever is causing this?

Thanks in advance,
Mr. Glinglo

2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
    Peek%202019-01-19%2009-46
    Peek%202019-01-19%2009-461216×558 594 KB
3

Can you please open a Terminal and run

htop

This will display details about the CPU and Memory usage. Sort by CPU-Usage with Shift-P and Memory-Usage with Shift-M. Look a while at it and identify the process(es) which cause the issue.

Post the result here.

4

awesome, you guys!.
I will test your suggestions and send the outcome.
I’ll let you know.
Thanks in advance and happy 2020!

5

Thank you, I’m attaching 2 files, one from september last year and another from today

eos-diagnostic-200103_204726_UTC-0600.txt (3.6 MB)

eos-diagnostic-190918_195949_UTC-0500.txt (2.9 MB)

6

here’s the results, I’m attaching screenshots, I must say this is after killing the “tracker-extract” process, otherwise I just can’t work, the cycle takes around 10 secs to compltely freeze everything, then you can work for another 10" until it stops and so on.

Thanks in advance

7

htop_by_mem%202020-01-03%2020-56-10
htop_by_mem 2020-01-03 20-56-10.png1366×728 187 KB

8

htop_by_cpu_2020-01-03%2020-57-37
htop_by_cpu_2020-01-03 20-57-37.png1366×728 186 KB

9

Your Problem seems related to a Bug in GNOME Tracker. Until the bug gets fixed, the only workaround is to disable GNOME Tracker.

Open a Terminal and run:

systemctl --user mask tracker-store.service tracker-miner-fs.service tracker-extract.service tracker-writeback.service
tracker reset --hard
reboot
10

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