Screen Flicker When Watching Video AMD

english help
1

Hi,

Endless is great but when I’m watching video (especially on YouTube) the screen begins to flicker intermittently. Sometimes it corrects by closing, or opening another window, but sometimes not.

Any way I can fix this?

I’m using a laptop with basic AMD integrated video card.

Thanks!

2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
    Peek%202019-01-19%2009-46
    Peek%202019-01-19%2009-461216×558 594 KB
3

Hi @sampocker!

Please make sure to send the file Leandro requested for us to have a better perspective of the issue.

4

OK I reinstalled the OS just in case but still the same problem. I have the file but can’t see how to send it to you. I tried to copy/paste the .txt file but it says too many characters. How do I send it?

5

eos-diagnostic-200411_083636_UTC-0700.txt (620.7 KB)

Ignore my later message, I think I figured out how to send it to you.

Is this the file?

6
  1. Open the application called ‘Terminal’
  2. Copy and paste this command into the Terminal application:
killall gnome-software
flatpak update --appstream && flatpak update -y
flatpak uninstall --unused -y
eos-updater-ctl update
gnome-software
7

OK Thank you! I did as you said and here was the result:

sam@endless:~$ killall gnome-software
sam@endless:~$ flatpak update --appstream && flatpak update -y
Updating appstream data for remote eos-apps

Updating appstream data for remote eos-runtimes
Updating appstream data for remote eos-sdk
Updating appstream data for remote flathub
Looking for updates…
Info: org.gnome.Platform.Locale is end-of-life, with reason: The GNOME 3.32 runtime is no longer supported as of 11th March 2020. Please ask your application developer to migrate to a supported platform.
Info: org.gnome.Platform is end-of-life, with reason: The GNOME 3.32 runtime is no longer supported as of 11th March 2020. Please ask your application developer to migrate to a supported platform.
Required runtime for org.freedesktop.Platform.Icontheme.EndlessOS/x86_64/1.0 (runtime/org.freedesktop.Sdk/x86_64/1.6) found in remote flathub
F: ops remaining after sort, maybe there is a dependency loop?

    ID                              Branch Op Remote  Download
  1. [✓] org.freedesktop.Platform.ffmpeg 1.6 i flathub 2.6 MB / 2.9 MB
  2. [✓] tv.kodi.Kodi stable u flathub < 137.9 MB
  3. [✓] org.freedesktop.Sdk.Locale 1.6 i flathub 1.0 kB / 177.1 MB
  4. [✓] org.freedesktop.Sdk 1.6 i flathub 227.3 MB / 717.1 MB

Changes complete.
sam@endless:~$

8

The flicker has returned. Anything else I can try?

Thanks!

9

I don’t know the exact reason for the behavior, but i assume that there’s some problem with the hardware decoding of the VP8/VP9 encoded Videos youtube provides per default. Please install as the following chrome extension:

This will force youtube to deliver h264 encoded videos instead. Check if the flicker persists.

10

OK I will try and see if it changes. Thank you!

11

Still flickering intermittently. Anything else I could try?
Thanks!

12

EOS 3.8 has been released. Upgrade to it to see if the problem persists. Run

eos-updater-ctl update
13

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