Sound output not working

massawanhanglo 2018-02-16 19:51:16 UTC #21

Hello All,

Just replaced the small version with the full version of Endless and i suddenly have no sound. Here is the eos -diagnostics of my computer
eos-diagnostic-180216_140226_UTC-0500.txt (580.9 KB)

Thanks for looking into it hope you find a solution

Ramscalore 2018-06-06 18:21:56 UTC #22

Hello,

I have installed the small Endless OS Version on a ASUS E200ha and everything except the sound works great and fine.
It seems that it only recognises the disconnected HDMI output. The Soundcard, I think it is a Realtek, is not recognised as one and is listed only as USB device.
In the Audio options, there is only a dummy.

Thank you for your great work!

Kind regard,

Andi

eos-diagnostic-180605_130151_UTC 0200.txt (369,1 KB)

Maureen_Moraa 2018-06-18 12:47:58 UTC #23

eos-diagnostic-180618_131406_UTC 0300.txt (2.0 MB)

JPaul 2018-08-15 09:37:26 UTC #24

Magandang Araw
Hello team -eos-diagnostics are here for the sound issue hoping that this issue can fix as soon as possible.
Sound does not work (laptop) but when I use my earphones it works.
eos-diagnostic-180815_172238_UTC 0800.txt (838.1 KB)

Jane_Doe 2018-08-20 18:43:54 UTC #25

Unfortunately, I have constant sound issues as well. I really loved everything about this OS - it’s very beautiful yet simple, there are some really nice apps in the app center, everything’s so nice, so I gladly paid for the sound/video codecs, but those sound problems just drive me insane. I don’t have sound half of the time, it’s too frustrating. If you guys fix that in the next versions of EOS I would be happy to join again in the future, but for the time being I’m giving up and switching to another OS.
eos-diagnostic-180820_211557_UTC 0300.txt (724.6 KB)

awanyuya 2018-12-20 06:21:04 UTC #26

eos-diagnostic-181220_131400_UTC 0700.txt (244.0 KB)
I have the same problem here, sound cannot play at all…

LeandroStanger 2018-12-20 09:17:19 UTC #27

@awanyuya upgrade to the latest version of Endless OS 3.5.3

Settings Details Look for updates

You will upgrade to Endless OS 3.3.19 and then repeat the same procedure to upgrade to the latest version of Endless OS 3.5.3

awanyuya 2018-12-20 09:29:23 UTC #28

Okay thanks it worked…

Intos 2019-01-10 22:46:59 UTC #29

After updating OS to the latest version sound does not work as earlier
eos-diagnostic-190110_005436_UTC 0200.txt (1015,3 КБ)