Soundless laptop


#1

eos-diagnostic-190405_192919_UTC 0530.txt (716.7 KB)
I bought the Acer EOS laptop and tried to play a sample video, but there is no sound. I uploaded the eos diagnostic. Can this be fixed?


#2

Would it be possible for you to update to the latest version of the operating system, yours is relatively old - 3.2.3, latest ist 3.5.7. If the problem persists with the latest version, please let us know.


#3

Upgrade to Endless OS 3.5.7

Settings :arrow_right: Details :arrow_right: Look for updates


You will upgrade to Endless OS 3.3.19. Repeat the same procedure to upgrade to Endless OS 3.5.7.


closed #4