Stripes on the screen

Hi, I have contacted with Endless support several time, regarding stripes on my laptop screen ( Asus X541U preinstalled with Eos) its not a hardware issue. The OS system updates failes all the time. I followed several commands and sent diagnostic. What else can i do to solve the issue?

@KrisztinaK
Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution

@LeandroStanger eos-diagnostic-180424_160007_UTC 0200.txt (296.3 KB)
Thank you!

@KrisztinaK I’m sorry we haven’t been able to fix this for you yet.

In our last message we asked you to try running sudo eos-update-flatpak-repos to attempt to fix your updating problem first, have you tried that step and re-running the updates?

Hi, yes , and unfortuantely update still failes after that command. I received this outcoume.