Забыла пароль на администратора

забыла пароль на администратора, помогите пожалуйста.
как можно его сбросить?

Hi @Viktoriya_Bilan ,

Please follow this process in order to assist you to recover your password:

Restart your computer
Once you get to the user menu, choose the main account
Miss the password once and click on “reminder”
Miss the password a second time and click on “forgot password”
Send the 7 digits code that appears in the new message to support@endlessm.com, and do not turn off the computer
Wait for us to provide you a new code that will allow you to set up a new password

Or, follow this thread: