Touchpad driver update endless os

#1

i just bought laptop with endless os on it … and the touchpad doesnt work at all tryed updating endless os and fn+9 does not work

i need help to somehow update drivers of touchpad

i have asus vivobook max x541n

help

#2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
#3

eos-diagnostic-180629_143037_UTC 0200.txt (720.6 KB)

thank you for the fast reply

#4
  1. Open the application called ‘Terminal’
  2. In this application run the command:
rm -f eos-fix-ostree-repo
wget https://raw.githubusercontent.com/endlessm/eos-meta/master/eos-tech-support/eos-fix-ostree-repo
chmod +x eos-fix-ostree-repo
sudo ./eos-fix-ostree-repo && flatpak update
#5

it ask sudo password … sorry im new to endless

#6

Type your password
The password will not appear this is normal

#7

If I have a touchpad and keyboard problem with one of my laptop, should I try this too ?
Acer Laptop. Keyboard and touchpad do not work 1 time out of 2
JF

#8

it did download a bunch of things but the touchpad still does not workeos-diagnostic-180629_170753_UTC 0200.txt (333.4 KB)

#9

@Daniel could help :endless:

#10

I have the same problem. Help me team. Here is the diagnostic file:
eos-diagnostic-180815_135824_UTC 0300.txt (323.3 KB)

Please help me fast as you can.
Thank you!

#11
  1. Open the application called ‘Terminal’
  2. In this application run the command:
rm -f eos-fix-ostree-repo
wget https://raw.githubusercontent.com/endlessm/eos-meta/master/eos-tech-support/eos-fix-ostree-repo
chmod +x eos-fix-ostree-repo
sudo ./eos-fix-ostree-repo && flatpak update
#12