Touchpad problem

Hi
I have a problem with my touchpad. It starts well but after a short period of time it stops working
eos-diagnostic-190110_164456_UTC 0300.txt (336,5 КБ)

same here eos-diagnostic-190110_105126_UTC-0800.txt (1001,6 Ko)
i have work to do plz help

  1. Open the application called ‘Terminal’
  2. In this application run the command:
rm -f eos-fix-ostree-repo
wget https://raw.githubusercontent.com/endlessm/eos-meta/master/eos-tech-support/eos-fix-ostree-repo
chmod +x eos-fix-ostree-repo
sudo ./eos-fix-ostree-repo && flatpak update

in what order should I do this

Copy and paste in Terminal

Success! Try to update the OS and Apps now.
Looking for updates…
Required runtime for com.endlessm.animals.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.
Required runtime for com.endlessm.astronomy.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.astronomy.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.biology.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.biology.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.celebrities.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.celebrities.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.cooking.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.cooking.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.dinosaurs.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.dinosaurs.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.disabilities.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.disabilities.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.encyclopedia.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.encyclopedia.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.farming.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.farming.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.finance/x86_64/eos3 (org.gnome.Platform/x86_64/3.28) is not installed, searching…
Found in remote gnome, do you want to install it? [y/n]: y
Required runtime for com.endlessm.geography.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.geography.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.health.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.health.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.healthy_teeth.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.healthy_teeth.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.history.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.history.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.howto.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.howto.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.maternity.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.maternity.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.math.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.math.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.myths.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.myths.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.physics.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.physics.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.programming/x86_64/eos3 (com.endlessm.Platform/x86_64/eos3.2) is not installed, searching…
Found in remote eos-runtimes, do you want to install it? [y/n]: y
Required runtime for com.endlessm.programming_guide.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.programming_guide.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.soccer.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.soccer.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.socialsciences.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.socialsciences.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.textbooks.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.textbooks.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.travel.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.travel.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.water_and_sanitation.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.water_and_sanitation.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Required runtime for com.endlessm.world_literature.en/x86_64/eos3 (com.endlessm.apps.Platform/x86_64/5) is not installed, searching…
The required runtime com.endlessm.apps.Platform/x86_64/5 was not found in a configured remote.

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: The Application com.endlessm.world_literature.en/x86_64/eos3 requires the runtime com.endlessm.apps.Platform/x86_64/5 which is not installed
Updating: com.endlessm.EknServices/x86_64/eos3 from eos-apps
Error: Failed to update com.endlessm.EknServices/x86_64/eos3: No such branch ‘app/com.endlessm.EknServices/x86_64/eos3’ in repository summary

(flatpak update:4754): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone’s code. You must ensure an error is NULL before it’s set.
The overwriting error message was: One or more operations failed
Updating: com.endlessm.animals.en/x86_64/eos3 from eos-apps

7 metadata, 0 content objects fetched; 2 KiB transferred in 8 seconds
Now at 9cbe83438582.
Updating: com.endlessm.astronomy.en/x86_64/eos3 from eos-apps

Receiving metadata objects: 33/(estimating) 692,8 kB/s 45,7 MB
Error: Failed to update com.endlessm.astronomy.en/x86_64/eos3: While pulling app/com.endlessm.astronomy.en/x86_64/eos3 from remote eos-apps: Could not connect: Socket I/O timed out
Updating: com.endlessm.biology.en/x86_64/eos3 from eos-apps

Receiving metadata objects: 9/(estimating) 59 bytes/s 4,3 kB
Error: Failed to update com.endlessm.biology.en/x86_64/eos3: While pulling app/com.endlessm.biology.en/x86_64/eos3 from remote eos-apps: Could not connect: Socket I/O timed out
Updating: com.endlessm.celebrities.en/x86_64/eos3 from eos-apps

Error: Failed to update com.endlessm.celebrities.en/x86_64/eos3: While pulling app/com.endlessm.celebrities.en/x86_64/eos3 from remote eos-apps: Could not connect: Socket I/O timed out
Updating: com.endlessm.cooking.en/x86_64/eos3 from eos-apps

**
OSTree:ERROR:src/libostree/ostree-repo-pull.c:996:meta_fetch_on_complete: assertion failed: (pull_data->n_outstanding_metadata_fetches > 0)
Abandon (core dumped)
omaimafadhlewi@endless:~$
not working bro

Settings :arrow_right: Details :arrow_right: Look for updates


You will upgrade to Endless OS 3.3.19 repeat the procedure to upgrade to Endless OS 3.5.3

look to be honest to you it is not my PC ive been trying to update it but its not working look i need solution by tomorrow if you cannot find me a solution im going to install Windows anyhow thank you for your help

endless is a great OS but with many bugs

@mario @wjt @ramcq Could help?

@ramzi_fadhlewi
Maybe you just turned touchpad off.
I had the same problem,
Don’t know how I done it with use of keyboard only.

Solution: Go to Settings -> Devices -> Mouse & Touchpad -> Touchpad
There is swich to turn On/Off. Put it On.

I have already done that

it won’t update bro it keeps loading every time

Didin’t help

You can’t update these apps because they have been moved from eos-apps (the Endless-specific app repository) to Flathub (a more general app repository). If you update to the latest version of Endless OS, the apps’ settings should be tweaked so they update from Flathub instead.

If you’ve installed all available OS updates, rebooted the computer, and you’re still seeing this problem, please follow these instructions to get a new debug log https://support.endlessm.com/hc/en-us/articles/208416346-How-do-I-make-a-debug-log-of-Endless-OS- and post it here.

eos-diagnostic-190115_002817_UTC 0300.txt (613,8 КБ)

Interesting, I see that you have Endless OS 3.5.4 but somehow the stage of the upgrade process which updates these apps’ settings to update from Flathub has been skipped. Please open a Terminal window and run the following command:

sudo rm /var/.updated

Then reboot your computer. The next startup may take a few minutes. Once the computer has started, get yet another new debug log and post it here, then go to the app center and try to update your apps. Thanks for your patience!

eos-diagnostic-190116_221127_UTC 0300.txt (596,4 КБ)
here you go :slight_smile:
thanks a lot for helping me !

янв 16 22:08:27 endless /usr/sbin/eos-update-flatpak-repos[267]: INFO:root:Found eos-apps:app/com.github.Slingshot/x86_64/eos3 to migrate to flathub:app/com.github.ryanakca.slingshot/x86_64/stable
янв 16 22:08:27 endless /usr/sbin/eos-update-flatpak-repos[267]: INFO:root:Copying OSTree ref eos-apps:app/com.github.Slingshot/x86_64/eos3 [cb7aa2b4e8a147d8e805a42ed20d82734fbd867149c86b5be227eb5c8a3ab365] to flathub:app/com.github.ryanakca.slingshot/x86_64/stable
янв 16 22:08:27 endless /usr/sbin/eos-update-flatpak-repos[267]: ERROR:root:Failure applying migration to com.github.Slingshot
                                                                    Traceback (most recent call last):
                                                                      File "/usr/sbin/eos-update-flatpak-repos", line 1495, in _migrate_installed_flatpaks
                                                                        **kwargs,
                                                                      File "/usr/sbin/eos-update-flatpak-repos", line 1331, in copy_commit
                                                                        metadata, vendor_prefixes = rewrite_app_id(repo, mtree, old_app_id, new_app_id)
                                                                      File "/usr/sbin/eos-update-flatpak-repos", line 1235, in rewrite_app_id
                                                                        if metadata.remove_group(FLATPAK_METADATA_GROUP_EXTRA_DATA):
                                                                    GLib.GError: g-key-file-error-quark: Key file does not have group “Extra Data” (4)

Argh, there is a bug in the migration tool! I’ll open an internal bug report about this – thank you for helping us diagnose this.

1 Like

Please try updating to Endless OS 3.5.5. After you upgrade and reboot, it may take around 5 minutes to boot the first time; after that, updating these apps should work (and subsequent reboots will not take so long!).