Unable install printer - "HP Laser MFP 138fnw"

#1

while installing the printer - HP Laser MFP 138fnw, driver not in the database msg is received.

#2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
    Peek%202019-01-19%2009-46
    Peek%202019-01-19%2009-461216×558 594 KB
#3

Hi!

I also suggest to review if the printer is compatible by clicking here.

#4

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