Unable install printer - "HP Laser MFP 138fnw"

[Pradeep_Nair]

while installing the printer - HP Laser MFP 138fnw, driver not in the database msg is received.

[LeandroStanger]

Something that would help us a lot to understand the problem would be this:

1. Open the application called ‘Terminal’
2. In this application run the command:

eos-diagnostics

3. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
   
   

[Byron_Diaz]

Hi!

I also suggest to review if the printer is compatible by clicking here.