I’m not able to install apps in the app center. I can click the “install” button and after a few seconds, the “install” button returns and nothing had happened. Same with starting or updating apps
Here is my diagnostics for the system
eos-diagnostic-171228_212357_UTC 0200.txt (322.8 KB)
Can somebody help me?
Hrm, I’m not an App Center expert but this part of the log doesn’t look ideal. You were trying to install Spotify, right?
dec 28 21:22:58 andra eos-spotify.desktop[2157]: INFO:root:com.spotify.Client application is not installed
dec 28 21:22:58 andra /usr/share/eos-install-app-helper/eos-install-app-helper-installer.py[2162]: com.spotify.Client application is not installed
dec 28 21:22:58 andra gnome-software[1392]: g_app_info_get_id: assertion ‘G_IS_APP_INFO (appinfo)’ failed
dec 28 21:22:58 andra gnome-software[1392]: g_variant_new_string: assertion ‘string != NULL’ failed
dec 28 21:22:58 andra gnome-software[1392]: running remove with refine-flags=require-origin with failure-flags=fatal-any with timeout=60 on plugin=eos on apps system/flatpak/eos-apps/desktop/org.gimp.Gimp.desktop/eos3 took 361575ms
A lot of people are away this week on holiday but I’ll ping @jrocha when he’s available.
Yes and also gimp :)) thanks anyway
I see several lines like the following line in the log:
dec 28 21:16:36 andra gnome-software[1392]: failed to call gs_plugin_app_install on flatpak: No such metadata object 46059fc0a5b8770aa4af90bed97538e9f2d25973b8077789c22ba6773854eff4.commit
This seems to be related to the concurrency issues we’ve verified before (the updater pruning objects it shouldn’t, like in this thread).
Can you run the following command in a terminal, and then verify if you can install Gimp again?
sudo eos-fix-ostree-repo
I still cannot install gimp or other apps
Hi @Andra_Gabriela_Andre ,
Sorry to read that.
With other users, sometimes it was not clear whether the script had been completely run (it usually takes a while to finish).
So if you don’t mind, I’d like to ask you to run it again, and then send a screenshot of the terminal once it’s finished, so we can be sure it’s succeeded or not.
Thank you for your patience!
Sure, look
sudo flatpak install --from https://flathub.org/repo/appstream/com.spotify.Client.flatpakref
sudo flatpak install --from https://flathub.org/repo/appstream/org.gimp.GIMP.flatpakref
The second time it worked :)) I can install everything I want. Thanks for your patience ^^
No problem! Very glad to see it’s working for you now.
We’re also working on a solution to prevent such problems from happening in the future. So stay up to date 