Проблема с wifi

Каждый раз после выхода из режима ожидания мой лаптоп сбрасывает wifi-подключение. Чтобы пользоваться интернетом, я вынужден перезагружать компьютер. Что делать? Заранее благодарю.

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution

@Sasha_Uhtomskij please do not forget to send the diagnostic.

Thank you for the answer.Please take a look at the attached file.

eos-diagnostic-200819_210109_UTC 0300.txt (1.13 MB)

eos-diagnostic-200819_210109_UTC 0300.txt (1.1 МБ)
Thank you for the answer.Please take a look at the attached file.

It’s already the fourth day of waiting, but there is still no answer. Can I still hope?

At first, please update your BIOS to the latest one available, yours is rather old. Often a newer BIOS solves many issues with devices no longer available after standby. If not:

  • Make a new Debug Log after you have woken up your device from sleep

BIOS for your device is here:

Thank u a lot. I’ll try.

I updated BIOS, I hope. It wasn’t easy 4 me :slight_smile: And now the new diagnostic file is ready.eos-diagnostic-200827_192602_UTC 0300.txt (1022.8 КБ)
Please take a look on it and help me to fix problem with wifi.

Can you please do the following:

  1. Open a Terminal and type:
export PM_DEBUG=true
journalctl -f 2>&1 | tee ~/power.log
  1. Put your computer to sleep while the Terminal is still open
  2. Resume your computer from sleep after about one minute
  3. Press Ctrl-C in the Terminal to terminate the command
  4. Upload the file power.log which now resides in your home directory

Thank u very much 4 answer and advice. Please, take a look on file below.
power.log (32.5 КБ)

OK, here we go - it seems that your problems are related with the following entries:

вг 28 08:21:43 bg kernel: failed to read DBI register, addr=0x0719
авг 28 08:21:43 bg kernel: WARNING: CPU: 1 PID: 374 at drivers/net/wireless/realtek/rtw88/pci.c:1116 rtw_dbi_read8.constprop.36+0xaa/0xc0 [rtwpci]
авг 28 08:21:43 bg kernel: Modules linked in: rfcomm ccm intel_telemetry_pltdrv intel_punit_ipc intel_telemetry_core rtwpci intel_pmc_ipc x86_pkg_temp_thermal intel_powerclamp uvcvideo coretemp kvm_intel kvm videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 rtw88 videobuf2_common cmac videodev bnep crct10dif_pclmul ghash_clmulni_intel mc mac80211 aesni_intel btusb crypto_simd btrtl btbcm btintel cfg80211 libarc4 bluetooth cryptd glue_helper joydev snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc hid_multitouch snd_sof 8250_dw snd_sof_xtensa_dsp hid_generic snd_hda_ext_core intel_rapl_msr mei_hdcp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress snd_hda_codec_hdmi ac97_bus snd_pcm_dmaengine snd_hda_codec_realtek snd_hda_codec_generic ledtrig_audio snd_hda_intel snd_intel_dspcfg snd_hda_codec rtsx_usb_ms memstick snd_hda_core snd_hwdep intel_cstate snd_pcm intel_rapl_perf asus_nb_wmi input_leds asus_wmi snd_timer sparse_keymap snd
авг 28 08:21:43 bg kernel:  soundcore wmi_bmof processor_thermal_device intel_rapl_common intel_soc_dts_iosf int3403_thermal int340x_thermal_zone int3400_thermal acpi_thermal_rel intel_lpss_pci intel_lpss asus_wireless mei_me mei idma64 virt_dma ecdh_generic ecc mac_hid bfq zram binfmt_misc ip_tables x_tables rtsx_usb_sdmmc rtsx_usb crc32_pclmul serio_raw i915 ahci libahci i2c_algo_bit wmi i2c_hid hid video pinctrl_geminilake vmwgfx drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ttm drm
авг 28 08:21:43 bg kernel: CPU: 1 PID: 374 Comm: NetworkManager Tainted: G        W         5.4.0-39-generic #43+dev174.5e1b0babeos3.8.2
авг 28 08:21:43 bg kernel: Hardware name: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_A540MA/X540MA, BIOS X540MA.316 06/12/2020
авг 28 08:21:43 bg kernel: RIP: 0010:rtw_dbi_read8.constprop.36+0xaa/0xc0 [rtwpci]
авг 28 08:21:43 bg kernel: Code: 03 00 00 48 8b 40 48 e8 74 b4 bc cc 5b 41 5c 41 88 45 00 31 c0 41 5d 5d c3 be 19 07 00 00 48 c7 c7 a0 83 03 c1 e8 57 ae e6 cb <0f> 0b b8 fb ff ff ff 5b 41 5c 41 5d 5d c3 0f 1f 84 00 00 00 00 00
авг 28 08:21:43 bg kernel: RSP: 0018:ffff9e9c0044b2d0 EFLAGS: 00010286
авг 28 08:21:43 bg kernel: RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000006
авг 28 08:21:43 bg kernel: RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff891c7ba978c0
авг 28 08:21:43 bg kernel: RBP: ffff9e9c0044b2e8 R08: 0000000000000432 R09: 0000000000000002
авг 28 08:21:43 bg kernel: R10: 0000000000000000 R11: 0000000000000001 R12: ffff891c5e321e40
авг 28 08:21:43 bg kernel: R13: ffff9e9c0044b2ff R14: ffff891c5e329698 R15: 0000000000000000
авг 28 08:21:43 bg kernel: FS:  00007fc6fe44eb80(0000) GS:ffff891c7ba80000(0000) knlGS:0000000000000000
авг 28 08:21:43 bg kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
авг 28 08:21:43 bg kernel: CR2: 000055e20638a5f8 CR3: 0000000175c80000 CR4: 0000000000340ee0
авг 28 08:21:43 bg kernel: Call Trace:
авг 28 08:21:43 bg kernel:  rtw_pci_link_ps+0x4f/0x90 [rtwpci]
авг 28 08:21:43 bg kernel:  rtw_enter_ips+0x3c/0x50 [rtw88]
авг 28 08:21:43 bg kernel:  rtw_ops_config+0xa2/0xe0 [rtw88]
авг 28 08:21:43 bg kernel:  ieee80211_hw_config+0x95/0x390 [mac80211]
авг 28 08:21:43 bg kernel:  ieee80211_recalc_idle+0x25/0x30 [mac80211]
авг 28 08:21:43 bg kernel:  __ieee80211_scan_completed+0x109/0x3d0 [mac80211]
авг 28 08:21:43 bg kernel:  ieee80211_scan_cancel+0xf1/0x1b0 [mac80211]
авг 28 08:21:43 bg kernel:  ieee80211_do_stop+0x757/0x830 [mac80211]
авг 28 08:21:43 bg kernel:  ieee80211_stop+0x1a/0x20 [mac80211]
авг 28 08:21:43 bg kernel:  __dev_close_many+0xa5/0x120
авг 28 08:21:43 bg kernel:  __dev_change_flags+0xcc/0x200
авг 28 08:21:43 bg kernel:  dev_change_flags+0x27/0x60
авг 28 08:21:43 bg kernel:  do_setlink+0x32a/0xec0
авг 28 08:21:43 bg kernel:  ? try_to_wake_up+0x67/0x610
авг 28 08:21:43 bg kernel:  ? put_dec+0x18/0xa0
авг 28 08:21:43 bg kernel:  ? number+0x31f/0x360
авг 28 08:21:43 bg kernel:  ? __nla_validate_parse+0x50/0x7e0
авг 28 08:21:43 bg kernel:  __rtnl_newlink+0x538/0x900
авг 28 08:21:43 bg kernel:  ? vsnprintf+0x293/0x520
авг 28 08:21:43 bg kernel:  ? bfq_insert+0x5c/0x70 [bfq]
авг 28 08:21:43 bg kernel:  ? __update_load_avg_se+0x226/0x320
авг 28 08:21:43 bg kernel:  ? update_load_avg+0x82/0x660
авг 28 08:21:43 bg kernel:  ? flat_send_IPI_mask+0x11/0x20
авг 28 08:21:43 bg kernel:  ? default_send_IPI_single+0x39/0x40
авг 28 08:21:43 bg kernel:  ? native_smp_send_reschedule+0x2a/0x40
авг 28 08:21:43 bg kernel:  ? resched_curr+0x5d/0xc0
авг 28 08:21:43 bg kernel:  ? check_preempt_wakeup+0x1a0/0x250
авг 28 08:21:43 bg kernel:  ? __rtnl_newlink+0x860/0x900
авг 28 08:21:43 bg kernel:  ? kmem_cache_alloc_trace+0x167/0x230
авг 28 08:21:43 bg kernel:  rtnl_newlink+0x48/0x70
авг 28 08:21:43 bg kernel:  rtnetlink_rcv_msg+0x2b6/0x370
авг 28 08:21:43 bg kernel:  ? __wake_up_common+0x78/0x140
авг 28 08:21:43 bg kernel:  ? _cond_resched+0x19/0x30
авг 28 08:21:43 bg kernel:  ? rtnl_calcit.isra.34+0x100/0x100
авг 28 08:21:43 bg kernel:  netlink_rcv_skb+0x4f/0x120
авг 28 08:21:43 bg kernel:  rtnetlink_rcv+0x15/0x20
авг 28 08:21:43 bg kernel:  netlink_unicast+0x197/0x220
авг 28 08:21:43 bg kernel:  netlink_sendmsg+0x227/0x3d0
авг 28 08:21:43 bg kernel:  sock_sendmsg+0x63/0x70
авг 28 08:21:43 bg kernel:  ____sys_sendmsg+0x1fa/0x270
авг 28 08:21:43 bg kernel:  ? copy_msghdr_from_user+0xd5/0x150
авг 28 08:21:43 bg kernel:  ___sys_sendmsg+0x7c/0xc0
авг 28 08:21:43 bg kernel:  ? wake_up_q+0x44/0x80
авг 28 08:21:43 bg kernel:  ? futex_wake+0x8f/0x180
авг 28 08:21:43 bg kernel:  ? do_futex+0xc2/0x560
авг 28 08:21:43 bg kernel:  ? __fget_light+0x59/0x70
авг 28 08:21:43 bg kernel:  __sys_sendmsg+0x5c/0xa0
авг 28 08:21:43 bg kernel:  __x64_sys_sendmsg+0x1f/0x30
авг 28 08:21:43 bg kernel:  do_syscall_64+0x57/0x190
авг 28 08:21:43 bg kernel:  entry_SYSCALL_64_after_hwframe+0x44/0xa9

… which essentially means that the driver is crashing after the system has been woken up. After doing a little google research, it seems that many others have the same problem too and the driver is of poor quality in general.

What others have done to get rid of their issue:

  • Switched from UEFI to Legcy Boot in the BIOS, this seemed to help in many cases
  • Switched entirely to another Wireless Card (Intel works flawless and cost you about ~ 15 USD)
  • Didn’t used Sleep anymore

Please try the first one, eventually it helps you too.

1 Like

Thank u. I’ll try to.