My computer is running slwoly


#1

Hello,
I bought a computer ASUS X540 NA G067 last December.
My computer is running slowly but i don’t have enough files in the computer.
Please, what could i do to make it faster ?


#2

Something that would help us a lot to understand the problem would be this:

  1. Open the application called ‘Terminal’
  2. In this application run the command:

eos-diagnostics

  1. The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution

#3

they said " command not found "


#4

@ced What version of Endless OS are you using?
To check which version of Endless OS you are in Settings :arrow_right: Details


#5

3.5.4 (190110-212504)


#6

the version is 3.5.4 (190110-212504)


#7

Try to create the diagnostic file again


#8

it s the same
when i write eso-diagnostic and i put on ENTER the response is COMMAND NO FOUND


#9

eos-diagnostics

typed the wrong command


#10

you were right, i am sorrry

the file is

/sysroot/home/sedric/eos-diagnostic-190119_124358_UTC+0200.txt


#11

Send us this file so we can analyze and see a possible solution


#12

eos-diagnostic-190119_124358_UTC 0200.txt (6.1 MB)


#13

Hello,
Excuse me, did you finnaly find the problem with my computer ?


#14

eos-diagnostic-190119_124358_UTC 0200.txt (6.1 MB)


#15

Please, what i could i do to solve the problem ?


#16

If every thing looks good on your end, I guess all is well. Had a couple
friends around who kinda made a mess of everything on my network. I’ve been
trying to get it all back straight. and I wasn’t on eos no time (it seemed)
and got the ‘Account Suspended’. I’m no expert at all this networking
stuff, so if anything is throwing a red flag your way…please inlighten,
otherwise thank you for your time and I look forward to getting back on
soon. Thanks


closed #17