I bought an Asus VivoBook S510QR-BR011. It came with Endless OS 3.6.1.
After doing the update using the wifi it upgraded to 3.6.2.
After the upgrade, it doens’t see any wifi network anymore.
My phone and another computer can connect fine to that same wifi.
Sorry for the inconvenience here. Can you please describe in a bit more detail what you’re seeing?
Or perhaps post a screenshot of the wifi settings panel, the wifi network list, or the condition that you’re seeing?
It would also be useful if you could open Terminal and run nmcli
and then paste the output here.
Same again for nmcli d wifi list
lo: unmanaged
“lo”
loopback (unknown), 00:00:00:00:00:00, sw, mtu 65536
Use “nmcli device show” to get complete information about known devices and
“nmcli connection show” to get an overview on active connection profiles.
Consult nmcli(1) and nmcli-examples(5) manual pages for complete usage details.
verre@endless:~$ nmcli d wifi list
IN-USE SSID MODE CHAN RATE SIGNAL BARS SECURITY
verre@endless:~$
Thanks for the info.
Please run one more test:
After attempting to scan for wifi networks and observing the empty list like in your screenshot, please open Terminal and run : cat /proc/interrupts
Thanks for sharing this and apologies again for the inconvenience.
Your wifi device is not getting any interrupts.
We have a fix for this (to make it use MSI interrupts instead) which will be shipped in the next Endless update. I’ll reply when I have more info about the availability there.
Thanks again for your help here.
This problem should be fixed in Endless 3.6.3~beta2
This will soon be released as an official update, but if you are interested in testing beforehand, you can follow these instructions to enable beta updates:
Follow these instructions to access the grub bootloader menu:
When you get to this menu, go to “Advanced” (or similar - can’t recall the exact wording) and you will be able to boot the previous version of Endless, which will have working wifi.
Then update the OS from there (3.6.3 is now officially released, no longer to switch to the beta channel) and reboot into the fixed version.
The rollback version I have is 3.5.7 but i"m unable to get any updates.
Well i check the update queue, there are 53 updates pending and when I hit the button Restart & Update, nothing happens.
Those sound like app updates. If/when it sees an OS update it will appear in that app center updates screen but as an orange banner at the top. Try clicking the refresh button in the top left of that screen.
If the update still hasn’t appeared after a few minutes, please gather another diagnostic log from that point and post it here.