Ostree error on my new laptop

error: no such device: ostree.
I am having this error on my new bought laptop. I cannot even open the boot menu I dont know what to do at this point what can I do? Please if anyone know how can I install Windows 10?? I cannot find single solution about this error PLEASE JUST HELP ME. I feel really bad what kind of error is that makes you unable to do anything…

https://support.endlessos.org/en/troubleshooting/no-such-device-ostree

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