System cannot recover

Madalina_Cristina · March 31, 2020, 4:42pm

Hello! This is the Window that suddenly appeared today. I kept clicking log out but The same Window shows up. What can I do?

Byron_Diaz · March 31, 2020, 10:22pm

Hi!

When do you get this Window? Does it show when you try an specific action?

egrath · April 1, 2020, 9:08am

Can you please provide us with a diagnostic by running eos-diagnostics
As you are unable to log in graphically, perform the following:

Press Ctrl-Alt-F2 to enter a console session
Log in with your regular credentials
Run eos-diagnostics
Put a USB Stick into your device
Run sudo mount /dev/sdb1 /mnt
Run cp eos-diagnostics* /mnt
Run sudo umount /mnt
Remove the USB Stick and upload the latest eos-diagnostics file from another computer to this thread.

If Step 5 does not work for you, the stick has probably another name. Run sudo blkid in this case to retrieve the correct device name.

Good luck.

Madalina_Cristina · April 1, 2020, 1:19pm

I pressed ctrl +alt+f2 and appeared this and I cannot type any command.

Madalina_Cristina · April 1, 2020, 1:22pm

I got this Window since yesterday by doing nothing but listening to music and having google Chrome open.

egrath · April 1, 2020, 1:37pm

Try pressing Alt-F3 when in this window. Does it open a Login: prompt?

Madalina_Cristina · April 1, 2020, 1:59pm

Nothing happens. It actually gives me the same white screen with the error.

system · April 29, 2020, 2:01pm

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