Hi Egrath,
I just finished all steps. I don’t have any document to send in my home directory. Check the photos.
Issues with updates - I am not able to update anything
Interesting, it seems from all gathered logs that your system is at the latest software versions already… (Operating system and Flatpaks)
That sounds great, but remote gnome expired and I need updates. I am not sure how it can be on latest version. Last time when I got notification for update, it didn’t work.
This is how my app center looks when I go to check updates. Is there something that can be done to get the plugin? It seems that gnome plugin expired and now there is nothing to handle updates.
We had some user who had the same issue as you “no plugin could handle get-updates”. See if the solutions there maybe help you too:
I just tried the commands in the solution you sent me. Unfortunately, it didn’t work. It still shows an error in app centre “remote gnome not found”. Do you have more commands that could help?
I made a new eos diagnostic file for you to check.
eos-diagnostic-201029_225447_UTC 0100.txt (1.0 MB)
Please run in a Terminal:
sudo /usr/sbin/eos-update-flatpak-repos | tee ~/eos-update-flatpak-repos.txt
This can take a longer time to finish. When finished, upload the generated file from your homedirectory here.
Hi Egrath,
Do you have any other command that I could run? Not sure why this command didn’t work. The file was made, but it is empty.
help to updates my loptop i connot open fast very downloading what can i do please help some
Something that would help us a lot to understand the problem would be this:
- Open the application called ‘Terminal’
- In this application run the command:
eos-diagnostics
- The above command will create a file with the information of your system (example: eos-diagnostic-160614_111731_UTC + 0100.txt); Send us this file so we can analyze and see a possible solution
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Hi there,
Could somebody help me as well because my issue is not resolved. I did everything asked, but I am not able to update and “remote gnome” is still not found. No plugin could handle updates. Please check last files I sent. The last command which Egrath gave me made and empty file.
Regards,
Irena
- Open the application called ‘Terminal’
- In this application run the command:
sudo eos-rollback
irena@endless:~$ sudo eos-rollback
Are you sure you want to rollback to the previous OS version? [y/N] y
Old deployments…
Deployment 0:
Index: 0
Checksum: 2128f7fcd1e89f1074d5e71ae62044a0ba4051c4a6d4ecb960851e34ff7637b8
Boot checksum: 6d8010b0bf19cfcbf53b7e69ed0a6739899190b17862f0cb0e3c44f12364a877
OS: eos
Deploy serial: 0
Boot serial: 0
Deployment 1:
Index: 1
Checksum: 1dad9d3208096bbe175596e56fc7940170c8846254a6ef986cc0c4efc806c4f2
Boot checksum: f06d9c048f928e677da6c5f2afe3d877d105d40f7385532eed76e116dd79e510
OS: eos
Deploy serial: 0
Boot serial: 0
New deployments…
Deployment 0:
Index: 1
Checksum: 1dad9d3208096bbe175596e56fc7940170c8846254a6ef986cc0c4efc806c4f2
Boot checksum: f06d9c048f928e677da6c5f2afe3d877d105d40f7385532eed76e116dd79e510
OS: eos
Deploy serial: 0
Boot serial: 0
Deployment 1:
Index: 0
Checksum: 2128f7fcd1e89f1074d5e71ae62044a0ba4051c4a6d4ecb960851e34ff7637b8
Boot checksum: 6d8010b0bf19cfcbf53b7e69ed0a6739899190b17862f0cb0e3c44f12364a877
OS: eos
Deploy serial: 0
Boot serial: 0
Freed objects: 43.8 MB
Rollback complete. Please reboot the computer to start the previous OS version.
irena@endless:~$
I wil restart my laptop now. What should I do next?
I just received this in the same terminal window after making the file uploaded above.
irena@endless:~$ eos-diagnostics
Endless OS Diagnostics file saved as:
/sysroot/home/irena/eos-diagnostic-201101_120252_UTC+0100.txt
Please send that file (not this message!) to the Endless Community or Support.
irena@endless:~$ Gtk-Message: 12:11:41.509: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:11:41.510: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:12:32.226: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:12:32.227: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:13:07.745: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:13:07.746: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:15:50.145: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:15:50.146: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:16:50.644: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:16:50.645: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:18:15.194: Failed to load module “canberra-gtk-module”
Gtk-Message: 12:18:15.194: Failed to load module “canberra-gtk-module”
These messages can be ignored, they have nothing to do with your particular issue. I’m currently working on a script which eventually could help you to find the root cause, but it’s not ready yet.
/edit: Can you please do the following:
1.) Paste the content from below into a new File (with gedit), then save it as check.sh in your home directory.
#!/bin/bash
TEMPFILE=/tmp/remote-ls.txt
flatpak remote-ls -d -a > ${TEMPFILE}
ostree refs | grep -E ":.*/.*\." | sort | awk -F ':' '{print $2}' | while read line
do
APPID=$(echo $line | awk -F '/' '{print $2}')
ARCH=$(echo $line | awk -F '/' '{print $3}')
BRANCH=$(echo $line | awk -F '/' '{print $4}')
cat ${TEMPFILE} | grep ${APPID}/${ARCH}/${BRANCH} 2>/dev/null 1>&2
if [ $? -ne 0 ]; then
echo NOT FOUND: ${APPID}/${ARCH}/${BRANCH}
fi
done
rm ${TEMPFILE}
- Open a Terminal
- Execute:
chmod +x ~/check.sh
~/check.sh
- If there is any output, paste it here in this thread.
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