Hi! I already created this topic, but have to do this again. I followed all the recommendations, but App Center still does not open(((
Answers I already followed:
Delete that ref too, with: sudo ostree refs --delete eos-runtimes:runtime/com.endlessm.Platform/x86_64/eos3.2
This runtime isn’t used anymore in recent EOS, so you can remove it by: sudo ostree refs --delete eos-runtimes:runtime/com.endlessm.Platform/x86_64/eos3.1 Then, rerun the sudo ostree fsck --all command and list any output which could point to another issue.
Can you please open a Terminal and run: sudo ostree fsck --all When this has finished, please run: killall gnome-software gnome-software Does it still crash?
Seems that for some reason App Center immediatly crashes after it’s started up … For analysis we need to dig deeper. Please run the following two commands: strace 2>&1 /usr/bin/gnome-software | tee ~/gnome-software-strace.txt and gdb --eval-command=run --batch /usr/bin/gnome-software 2>&1 | tee ~…
Can you please open a Terminal and enter the following command: killall -9 gnome-software; gnome-software --verbose 2>&1 | tee ~/gnome-software.txt This will first kill eventually running App Center instances and then try to run it with verbose output of what is currently happening. Can you then p…
Sorry you’re still having trouble. Let’s try to get more debug information about the crash. Open a Terminal window. Run this command to enable the storage of crash dumps:
Then run the app center from the terminal:
After it crashes, wait a few seconds to allow the crash to be processed, then run:
coredumpctl info gnome-software | tee coredumpctl-info-gnome-software.txt
You should see output beginning something like:
PID: 30790 (gnome-software) UID: 1001 (wjt) GID: 1001 (wjt) Signal: 11 (SEGV)
and the file
coredumpctl-info-gnome-software.txt will be created. Please attach that here.